Solutions for Government and Public Sector
Deliver tangible results with lower cost
The Challenge
In the current economic climate, Government agencies and other public bodies are under huge pressure from the public to streamline processes and cut costs.
"All government agencies are being told to reduce numbers, to reduce costs, and at the same time to maintain efficiency and effectiveness"
Rural Payments agency Case Study
They must react to problems quickly and, as each and every decision is made in the public eye, their budget must be spent wisely and be backed up by tangible results.
It is becoming increasingly popular for value audits to be implemented, creating a virtual compliance environment. Customer relationships are paramount, and all agencies must be seen to provide a better service with fewer staff. Increasingly this means turning to electronic systems with a higher degree of automation and self service, resulting in less paperwork, less staff, and a better experience for the customer. This modernisation, optimisation, and computerisation is having a dramatic impact on the way our public servants perform their daily jobs, with an increasing reliance on technology. What's more, these changes must be made, abiding by strict laws protecting personal data and complying with language requirement laws.
Our Solution
Assima's solutions allow government agencies to respond to public pressure to skill up their users, meeting challenging timelines and showing real return on investment.
Requirement |
How we can help |
| Increase productivity and user adoption in an ever challenging environment |
Increased reliance on computers, means more software to understand. Assima's solutions can replicate software applications, providing a safe virtual environment in which to master new processes. Hands-on practice in an interactive environment provides a better experience and increases productivity and self sufficiency of staff. |
| React to problems quickly | Existing applications, new software, upgrades and even complex IT infrastructure can be virtualised and explained to users with no programming, which means no reliance on 3rd parties. In an environment where data, or even matters of national security play a major part, using internal resources rather than external Consultants, not only reduces cost, but also time delays in possible vetting procedures. |
| Control IT costs | Your virtual environment can be used in a variety of ways; demonstrate processes, immerse your users so they can practice tasks, test their skills or provide reference materials and/or as the basis for help on the job, providing ongoing support. One source and multiple outputs means good value for money and rapid content development and maintenance. |
| Protect sensitive data | Rather than setting up complex Training Clients with dummy datasets, Assima's solution is based on a virtual environment, which means you can present your training environment with alternative data sets. |
| Abide by official language laws | Assima's solutions allow you to present localised versions of your software application and/or training content in virtually any language without a large IT investment. |
| Communicate effectively, audit the results | Assima is able to help you deliver content and not only track the effectiveness of each user's training to show the level at which they are able to do their job, but also track how variations on learnt best practices are performed in the real system. With Public IT projects increasingly under audit scrutiny, the ability to clearly demonstrate user competence and understanding is fast becoming a valuable pre-requisite. |