Assima Innovate & Accelerate

Assima
Performance Suite

Product Overview

Assima Performance Suite (APS) provides an overlay on top of any application to help increase Users' performance in a given application. It links content or information with a precise application context, and allows application business rules to be controlled by this overlay.

The usage of SAP, Oracle, CRM, Banking systems, is greatly improved with this in-application guidance supporting the execution of best practice, as well as timely and contextual notifications of changes required by new business conditions.

With APS, your business applications are used proficiently allowing you to reach with confidence and with measurable analytics, the target ROI defined for the change programme.

Solutions for...

Business Stakeholder

"I can measure my gains and effectively improve on my initial ROI plans"

End User

"I feel well supported by the business in my day to day tasks and I understand well the changes going on"

Support Helpdesk

"I can support users at their point of need, and in a very efficient and timely manner"

How it Works

APS captures a type of contextual fingerprint as the user is navigating in the real application, in the production environment, performing their daily tasks. When the user's "fingerprinted" context matches an existing pre-recorded context, APS pushes out content to appear right at that point of need.

APS pushed content can be of several flavours: Pushed eNotes - information pieces inserted into a modal electronic post-it; Contextual Tooltips - context-linked icons which expand into electronic post-its; User Requests - in-context user questions, the answer for which will also appear in context; or Business Rules - slight modifications of the behaviour of the real application depending on preset information.

1. Export training content from ATS into APS or capture content directly into APS.

2. Add contextual information, such as eNotes, Tooltips, Business Rules on top of the application screens or objects.

3. Publish APS content to the end user, by role, by campaign or by date.

The user automatically receives APS content updates on their system, and benefits from the pushed information informing them of best practice and business changes.