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  • Boost User Performance with AI and Chatbots

    Boost User Performance with AI and Chatbots Intelligence demonstrated by machines, also known as Artificial Intelligence (AI) is evolving rapidly. We are increasingly interacting with chatbots that simulate human conversations and solve various tasks, (sometimes without us even knowing it). IBM states that experts predict that chatbots will power 85% of all customer service interactions by 2020, and a recent survey by PwC revealed that 27% of consumers aren’t even sure if their last customer service interaction was with a human or chatbot.   “Chatbots will power 85% of

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